Posts Tagged ‘denise gerold-customer service for 20 years’

Color choices to refinish bathtubs, showers and sinks

July 23, 2012

Basic colors for refinishing of bathtubs, showers, and sinks are shown above. 

Todd’s Porcelain & Fiberglass Repair has refinished over 115,000 tubs since 1978 throughout Maricopa County, Arizona.  Todd’s skilled technicians can match your tub to your existing countertop or sink.

 

 

 

 

 

 

 

 

 

 

Special order colors are also available at an additional cost and require approximately ten days to receive.  For more information, visit www.ToddsBathtubs.com or call 480 835 7070.

Note: Todd’s is not responsible for colors viewed on the internet, which may not be accurately represented.

Care tips for a newly refinished bathtub, sink or shower

July 13, 2012

After having a tub, shower, sink or countertop professionally refinished, Todd’s Porcelain & Fiberglass Repair  recommends these care tips:

*To retain the beauty of the surface, Todd’s recommends the following:

* Do NOT use for 48 hours

*NEVER USE ABRASIVE cleaners such as Ajax, Comet or Soft Scrub, as these will damage the surface of any bathroom surface and possibly void your warranty. We recommend the use of liquid soaps or Bar Keepers Friend.

*CLEAN TUB AFTER EACH USE and rinse it thoroughly to eliminate soap haze buildup.  Even though the surface may not look dirty, it should be cleaned at least once a month with a mild liquid soap.

*DO NOT use conventional suction cup bathmats or “stick-on” type non-skid flowers, stripes etc. as this will damage your tub finish and void your warranty. For your safety, Todd’s can apply a non-skid surface coating to your tub or will sell an approved imported bathmat.

*If you must use a bathmat, remove it after each use.  DO NOT hang the mat over the side of the tub, but rather roll it up after each use and put it away.  The bath soap should be kept in the soap tray to avoid soap scum build up in the tub.

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For more more information or to schedule a refinish, purchase a bathmat or non-abrasive soap, call Todd’s at 480 835 7070 or visit www.ToddsBathtubs.com.  Since 1978, we fix ugly tubs and showers throughout Maricopa County in Arizona.

NOTE: Ensure the refinishing company uses the finest acrylic polyurethane product and provides a minimum of a five year warranty.

Bathtub Customer Service Specialist Celebrates 20 Years

May 12, 2011

 

Todd's celebrates 20 years of excellent customer service by Denise!

Todd’s Porcelain & Fiberglass Repair in Mesa, Arizona is proud to celebrate Denise Gerold for her 20 years of loyalty and dedicated service.  Since May 1991, Denise has been helping customers with refinishing and repairing those ugly tubs and showers, fixing the chips, scratches, cracked floors and converting bathtubs into walk-in shower for our seniors and people with mobility challenges. 

Gary Farrell, owner of Todd’s, says “Denise is the first person our customers speak to – she  answers every question about how to best fix or refinish that ugly or damaged tub, shower, sink or countertop.  She is extremely knowledgeable and is very helpful to all our customers, whether the call is from a contractor, plumber, new or repeat customer, or a referred customer.  She often suggests the installation of safety grab bars or convert the fiberglass tub to a walk-in shower in the bathroom, where 60% of all fall occur in the home.” 

Denise not only talks to each customer, but she schedules and dispatches Todd’s experienced Technicians and follows up with our customers to insure that satisfaction is achieved for each and every job.  Denise was born and raised in Ohio, is a long-time resident of Mesa and is married to Mike, a member of the local Carpenter’s Union. They have two grown sons, plus two grandsons that keep her busy when she is not at Todd’s.   We are proud to share and celebrate her longevity and eagerness to get the job done with a smile!

Todd’s Porcelain & Fiberglass, a 33-year old Mesa-based company, is responsible for over 115,000 bathtub/shower repairs and refinishes throughout Phoenix and Maricopa County. The licensed, bonded and insured service company also refinishes sinks and bathroom and kitchen countertops to the color of your choice and installs the world’s strongest safety grab bar fastener system.   For more information call Denise at 480 835 7070 or visit www.ToddsBathtubs.com